switch galaxy S6 from Telus to Koodo

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  • Updated 2 years ago
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just wondering i still have a balance owing on my galaxy s6 with telus do i have to pay that first before i switch to koodo? and do i have to unlock my phone before i switch?
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Jacob Wall

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Posted 2 years ago

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Chadwick, Mobile Master

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Unless they changed it recently It should work with a balance to telus as I know someone who did it a few months ago. No u don't have to unlock it. But I reccommend paying telus off first. So u don't get too far behind.
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Melissa, Employee

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Hey there! Just to add on, customers are able to port their number over to Koodo as long as their current account is not suspended/cancelled with their old service provider.  You'll receive a final bill on the day of your billing cycle after your port out with all of the charges. 
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Mathieu, Mobile Master

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One you port over to Tellus, Tellus will charge you the amount owing for your phone. There is no way around it. I would contact Tellus and find out from them what are the costs when you cancel and then decide what you want to do.

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