Got new Samsung 2 days after pull out of pocket in defender otter dox and screen black can see 2 cracks. Were can I get it fixed and how do I swap back to old phone says sim card in use when enter # to swap phones
If you want you can take the phone back to a Koodo kiosk and they can give you an idea of repairs. Otherwise you could look up a local cell phone repair shop to get a quote and go from there. If the old sim you have will fit in the old phone, all you need to do is swap it to the old phone, it does not need to be activated more than once since it is already working.