Suspended phone, invalid number

  • 1
  • Question
  • Updated 4 years ago
  • Answered
My phone was suspended, I paid for it a week ago and it still isn't working. I just called from another phone to the service number and then it asked me my phone number and so I write it and it says that my phone number is invalid. What should I do now? I really need my phone to work...
Photo of Valentina Acevedo Montilla

Posted 4 years ago

  • 1
Photo of Rocky Balboa

Rocky Balboa

  • 20,414 Points 20k badge 2x thumb
Unplug the battery and sim card from your phone while the phone is turned on. Give this a world, if it doesn't work I'd give Koodo a call.
Photo of Ivan

Ivan, Mobile Master

  • 95,532 Points 50k badge 2x thumb

You should be able to talk to somebody without entering a number.
Really? Because I did and then it only has two options and none of them involve talking to anybody... I've called several times and it just isn't working... Maybe if I go to a store they'll be able to fix it?
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
Press 0 a bunch of times. You will either get tech support or customer service.