suspended services

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  • Question
  • Updated 6 months ago
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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: suspended

my services are suspended and have been waiting for an hour to get ahold of someone to do something about it. literally hold for 46.06 minutes and counting
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matt

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Posted 6 months ago

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Camilo_A

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Hi there!

Suspended for non payment? If yes a Credit Card payment covering the full amount should restore services automatically...

Is that the reason why?
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Dennis, Mobile Master

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You can dial #227 to reach payment services directly 
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Robert, Mobile Master

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Isn'T there a reconnection fee as well to pay in order to restore the service?
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Dennis, Mobile Master

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Yes.  #227 will walk your through the outstanding amount, plus re-connection fee to restore service
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Camilo_A

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The reconnection fee will appear on client's invoice after resuming services from Non Payment. 

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