Suddenly getting charged for a more expensive plan

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  • Updated 4 years ago
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I was, and still am (according to my Self-Serve) on a $20 plan. However, my bill is charging me as if I'm on a $29 plan. I want to stay on my $20 plan, and I certainly don't want to be paying $29 for a $20 plan. What's going on?
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Robert Chiu

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Posted 4 years ago

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Chad Burr, Mobile Master

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Check page 3 of your bill. it breaks down your charges. What does it say you're being charged for?

Did you recently upgrade your phone? Did you take Tab Medium?
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Robert Chiu

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Ah, I didn't see that page on the bill. Apparently my overage on minutes used happened to be exactly $9.

Thanks for your help!

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