Suddenly, cannot find my username AND no service!

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  • Question
  • Updated 4 years ago
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I was logged in to my account just a few hours ago, when I registered my CC, and now when I try to login it says my username does not exist. The reason I am trying to log in is because I have also had no service for the last couple of hours (in downtown Montreal where I have had great service all week). help!
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Garrett Cox

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  • confused

Posted 4 years ago

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Garrett Cox

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Ok, well I didn't know that there were two login sites (one for prepaid and one for monthly). Fixed the login problem.

Still have no service....
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Dennis, Mobile Master

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Try Settings>General>Reset>Reset Network Settings
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Garrett Cox

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worked, thanks!!!

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