Stuck in emergency call mode

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Just got my new Moto g yesterday. was working fine until I needed to charge the battery. Now it seems to be in emergency call mode and I don't know how to get out of it to make the phone work again! HELP!
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prettygirl1

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Posted 4 years ago

  • 1
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Chad Burr, Mobile Master

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Try going to

Settings
Wireless And networks
More
Mobile Networks
Make sure Use 2g only or Use GSM only aren't selected

Also be sure network selection is

Gsm/wcdma preferred
Or
Gsm/wcdma auto
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prettygirl1

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I can't do that, Chad! The reason I asked for help was because I can't get out of this mode to menus or anything! Using a Moto g...turned it off to charge and now it just has an emergency call number keypad on the screen....Never mind...it was locked some how...unlocked and now working!!
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Chad Burr, Mobile Master

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Had you mentioned that there was a keypad on the screen my answer would have been different.

Good to hear you have it working

Enjoy your MotoG
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Rohit Bhadala

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Bought new moto g and and no network on the phone but it shows d card being there.. Just no range.. Used d sim card in a different phone n it works
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Enrique Verano

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On mine I fix the same problem by removing the sim card and wipe it clean on the contacts side with a dry napkin.

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