Stuck at the final activation screen with message "Please wait while your activation is processed".

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  • Updated 9 months ago
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While trying to activate a new Koodo Prepaid sim card and move my phone number from Wind/Freedom to Koodo. Everything went well until the last step, it 's stuck at the final activation screen with message "Please wait  while your  activation is processed". any suggestion how to fix this issue.
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Hanh Dang

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Posted 1 year ago

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Paul Deschamps, Mobile Master

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Have you tried putting the SIM Card in the phone to see if its activated? I ran into a similar issue with Koodo's sister brand and it was activated it just got stuck at that screen.

I'm assuming your phone is unlocked or a koodo phone correct?
(Edited)
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Hanh Dang

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Hi Paul,

After trying several times with Chrome, I switched  to EI  to activate the sim card, and voila it did the trick in 5 minutes for the whole process.
So, in my experiment, EI is a better browser if one wants to activate her/his Koodo sim card.

Thanks a lot for your response on this though.  
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Bill Gray

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worked for me ....