Strange, I have coverage on my baseplan (15$) and Booster (30$) but I still cannot make calls, everything should be fine.

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  • Updated 2 years ago
  • Answered
Cannot call out.
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Saskia Alliksaar

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Posted 2 years ago

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Robert, Mobile Master

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Hello Saskia

Can you send texts? Everything works fine?
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rikkster, Mobile Master

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Hi Saskia,

If you're still having a problem calling out, login to self serve prepaid and make sure the funds for the talk booster have been successfully applied. If you see a positive balance of $30 on the Overview page, this means the funds are waiting to be applied to a talk booster of your choice.
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Saskia Alliksaar

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Thank you for the answers! I found out that my baseplan allows me only text-messages, no calls at all. It was just confusing, because after I purchased this Koodo-prepaid card, I was able to make calls, even though my baseplan has not been changed. 
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Sophia, Mobile Master

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You received a bonus of 100 minutes I think, but yes after that you would need to buy talk boosters to make calls...