stop plan

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  • Question
  • Updated 2 years ago
  • Answered
I'd like to stop my base plan (prepaid base plan 15 $/month). How can I do this? I wonder if I could simply stop paying the montly renewal amount in order to quit my prepaid plan. Beside, I wonder if I lose my number, once I'll stop paying my montly top-up.
Thank you
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Marta Zaffaroni

  • 70 Points

Posted 2 years ago

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David, Mobile Master

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You can indeed simply stop paying your prepaid plan to cancel it. In 90 days, your number will be returned to the pool for reassignment, but you can retrieve it until then by reestablishing your account.