stolen phone

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  • Updated 4 years ago
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my phone was stolen
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Noel Montgomery

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Posted 4 years ago

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That sucks, sorry to hear that.

What you should do now is log into your Self Serve and flag the phone as stolen in the mobile phone section. It will give you the option to blacklist the phone on the national blacklist so the thief can't use it anywhere. Or you can call Koodo at 1-866-995-6636 and do the same thing automatically by selecting option 4.

I strongly recommend blacklisting the phone. It might not exactly get your phone back, but doing this will make it impossible to use and very hard to sell, thus making smartphone theft a lot less attractive.

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