stolen phone

  • 1
  • Question
  • Updated 3 months ago
  • (Edited)
We just got the iPhone 6 and it was stolen on Sunday. It's been reported on my account and with Apple.
Photo of Sue

Sue

  • 242 Points 100 badge 2x thumb

Posted 3 months ago

  • 1
Photo of Frank Piccolo

Frank Piccolo

  • 426 Points 250 badge 2x thumb
Did you have Find my Phone enabled? If so, log onto your iCloud and lock it remotely.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,426 Points 100k badge 2x thumb
And track it with the find my phone app as well.
Was there any specific question you had? it's seems you've done everything that can be done Sue.
Photo of Frank Piccolo

Frank Piccolo

  • 426 Points 250 badge 2x thumb
Good point. Buddy thought he'd lost his brand new 7+. Fires up FMP, and it tells him in his vicinity so he activated locator sound.. It had slipped between the car seat but he was distracted by his daughter when getting out of his car.
Photo of Sue

Sue

  • 242 Points 100 badge 2x thumb
We tried tracking through FMP but the phone was powered down.
Photo of Goran

Goran, Mobile Master

  • 89,992 Points 50k badge 2x thumb
I'm sorry to hear that. Only thing we can tell you now is to try again periodically and have the phone blacklisted so at least it cannot be used by whomever stole it.

Also be sure to swap your Sim card immediately so they don't rack up charges on your plan or suspend the line until you do so. If you report it stolen and suspend it then keep inind you're still responsible to pay for the line.
(Edited)
Photo of Dennis

Dennis, Mobile Master

  • 186,982 Points 100k badge 2x thumb
If you have the phone blacklisted and reported stolen, you will less likely be able to use Find My iPhone as you will have cut off it's cellular data.

Also do you have your lock screen enabled? 
Do you have all your email accounts added on your phone?  You may want to change your passwords (just in case)