Stolen Documents

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

The documents that I got when I signed up with Koodo have been stolen. My questions are: is this a serious problem and is it possible to get the documents printed off again.
Photo of Eoinn Óg Gairighi Diaganta

Posted 3 years ago

  • 1
Photo of rikkster

rikkster, Mobile Master

  • 66,412 Points 50k badge 2x thumb
Sorry to hear this Eoinn, your best option would be to call Koodo in the morning and speak to a customer service rep and explain the situation. They may be able to mail or email you the stolen documents.You can also ask the rep if there are any additional steps to take to protect your identity. If you haven't reported this incident to the police yet, you may want to consider this option as well.

Customer Service (1-866-995-6636) or *611 from your cell phone.

Hours of Operation:

Monday − Friday: 10 am - 9 pm
Saturday: 9 am - 7 pm
Sunday: 9 am - 7 pm

This conversation is no longer open for comments or replies.