Still waiting for call back from Koodo, after waiting on hold 3hr 12 min

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  • Updated 2 years ago
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Customer service????!
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M. Stem

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Posted 2 years ago

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Ranjan, Official Rep

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Hi there - as Timo pointed out in one of your other threads here, you can switch to the promo plans yourself using self serve for free. There's a $10 charge for an agent to change it for you (since it's easily accomplished on your own. Is there a reason your opting to speak to an agent instead?