Still not getting incoming call 45 minutes after receiving text that transfer is complete

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  • Question
  • Updated 9 months ago
Ported the number to Koodoo about 4 hours ago. Received a text message about 45 minutes ago that transfer request has been completed still can't get incoming calls and internet. Waited for half an hour for customer service and had to hang up.
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Pramod Gupta

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  • Frustrated and Very Angry

Posted 9 months ago

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Allan, Mobile Master

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Ive seen it take an hour to 24 hours. Different numbers from different carriers take different times. Usualy it takes an hour or two. If it still isnt working this time tomorrow then I would get in contact with someone.
(Edited)
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David, Mobile Master

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Internet should be working even before your number ports in.
As Allan said, different providers take differing lengths of time to release your number to Koodo.