still no referral credit 6 weeks after the referral approval email.

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  • Updated 2 years ago
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I got referral confirmation email on March 26, and it says credit show show up in 4 weeks. Now 6 weeks later, still not show up.
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Zhongmin Tang

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Posted 2 years ago

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Dennis, Mobile Master

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You can check your referral history for an update:
https://referafriend.koodomobile.com/secure/home.pg
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Zhongmin Tang

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Thanks. I was referred by my friend. I think the site you showed only for the people I refer. I got the referral approval email already. The email says it takes 4 weeks for the credit to show up. But 7 weeks have passed, the credit still does not show up.
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Melissa, Employee

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I suggest clicking on the "contact us" link on the bottom of the page http://koo.do/1M4N1E5 and inquire about the credit.  Hope things get figured out quickly!
(Edited)
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Dennis, Mobile Master

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In that case you need to Call koodo and ask them what's up
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Zhongmin Tang

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Contacted koodo referral 10 days ago, still no answer. Contacted koodo by phone, was told it took 3 months for the credit to show up
(Edited)

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