Spending cap issue and trying to sign up as a business

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  • Updated 1 year ago
I am trying to sign up on line as a new customer and purchase a new phone. I filled out the shipping/ billing information and went through the credit check no problem. As I was about to complete the transaction, my wife stopped me and explained that it needs to be done with my companies name, not my name (both names are on the credit card).
So I clicked back, back, back and filled out the info again, this time using my company name. Now it says that I have to have a spending cap and the price of the phone is the full price rather than the discounted price.
Why, oh why can't I just talk to someone on the phone???
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Hemsworth

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Posted 1 year ago

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Dennis, Mobile Master

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That's because you have credit history and your company may not.  

Koodo doesnt really do business accounts either.  I'm surprised they allowed a company name at all.

I think your only option here is to use your name or pay upfront with your company name
(Edited)
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Hemsworth

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My company has a credit history. I suspect that what has happened is by going back and filling out the form again, it went through a second credit check within minutes...which affects the credit rating. Hopefully someone can sort this out. I don't need a stellar credit rating tarnished by a phone company.
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Dennis, Mobile Master

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Tarnished? If you think that's what happened, I would order a credit report to make sure that isnt happening
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Hemsworth

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I strongly suspect, anyway. Good advice, I'll look into a credit report.
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titaniumtux

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Agreed with Dennis that Koodo, along with the other subsidiaries, don't do business accounts. Those can be obtained through Rogers/Bell/Telus/FreedomMobile and some other guys. A consumer account is OK if you're doing business under your own name, and are OK to have a cellphone account linked to your name and your credit history.

Regarding the credit check, business accounts are always more risky because it's easier for a company to fold, then the people behind it just open up a new business.

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Hemsworth

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I heard back from Koodo. They can do business accounts but you must first sign up using your name, then you contact them after everything is set up and they will change the name on your account to the business name. It would eliminate a very large market if they didn't allow businesses to have their name on the account.
Thanks for all of the input.
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Timo Tuokkola, Mobile Master

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That's not actually the same as a business account. It's still a personal account linked to your personal credit profile. What they will do is simply add the company name to your bill in the c/o field so you can submit the receipts for tax purposes.