special plans available in Alberta until May 31st not in self serve

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  • Updated 3 years ago
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why are the special monthly plans (available in Alberta until May 31st) not visible in the self serve area under change plans?
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Sonya Caruth

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Posted 3 years ago

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You're probably on an old plan from before April 19th so you ony have access to the old plans on self-serve. If you want to change to one of the new plans, you have to call in to Koodo at *611 from your Koodo phone. If you have an existing tab, it must be paid off however.