SPC Promo

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  • Updated 3 weeks ago
I keep getting this error "Oops! This validation code isn't valid. Make sure you've entered the correct info. Codes are case sensitive." Every time I try to enter my last 10 digits of the SPC card number. 

(I'm upgrading my phone)
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Nigel Jeremy Garcia

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Posted 3 weeks ago

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Nigel Jeremy Garcia

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Dinh, Mobile Master

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hi Nigel,
Are you certain that the SPC card is the code? I thought you would have to follow the app or something to get the Code# with your SPC card. Also make sure the offer time frame. Do you have a copy of the offer somewhere? can you post a snapshot of it (delete all your personal information before posting pls)
(Edited)
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Nigel Jeremy Garcia

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Hi Dinh,

Here's a screenshot of the offer.
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Dinh, Mobile Master

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uhm, Yes, it seems you are eligible for the credit. I saw you were upgrading to the promotion $60 10GB. Have you checked if the 2 promo can stack?

if there isn't any condition, then you could try again tomorrow. If that doesn't help then you need to contact Koodo to ask for it. I would suggest you send message to their facebook to avoid the wait on phone (https://www.facebook.com/Koodo). It is also easier to send the snapshot of the screen through facebook.
(Edited)
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Allan, Mobile Master

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Just to confirm, you're entering the last 10 digits right? Not the first 10 or something else?
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Nigel Jeremy Garcia

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Okay I'll try again tomorrow thanks for your help!
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Nigel Jeremy Garcia

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Yeah, I'm entering the last 10 digits