Spam survey email from Kenna?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Just got this email about a koodo survey from a third party named kenna:

"Dear *my name*,

Koodo is always trying to find ways to improve the service offered to their customers. We would appreciate if you could complete this short, 5 minute, survey being conducted by kenna Research on behalf of Koodo Mobile. Complete the survey and you’ll be entered in a draw for a chance to win a Black 16 GB iPhone 5s! No Purchase Necessary. The contest runs May 15th to May 20th, 2014. Click here to begin! Click here to read complete Contest Rules before entering."

The two links provided lead to some other non-koodo website. Just wondering if this is spam.
Photo of claudiac


  • 82 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Looks and sounds pretty legit, but who knows. We'll find out for you.
Photo of Vincent


  • 12,188 Points 10k badge 2x thumb
Hi Claudia!

Thanks for reaching out.

No worries, this survey comes from an independent company (Kenna Research) that helps us gather feedback from our customers.

Feel free to complete it in order to up your chances of winning a Black 16GB iPhone 5s!

Good luck :)

If you see a good answer, give it a star.
Photo of Robert

Robert, Mobile Master

  • 106,754 Points 100k badge 2x thumb
Sometime I receive text messages asking me to rate the service, just so you know for the next time!
Photo of Chris Petersens

Chris Petersens

  • 47,266 Points 20k badge 2x thumb
All this work seems to pay off for them. They just won JD Power again this year.

Among stand-alone carriers, Koodo Mobile ranks highest in customer satisfaction for a third consecutive year, with a score of 778, improving by 13 points.
Photo of claudiac


  • 82 Points 75 badge 2x thumb
thanks everyone! i couldn't find anything else on the internet about this company after doing a quick search and wanted to double check at the source!

This conversation is no longer open for comments or replies.