SOS

  • 1
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Hi guys, I have an IPhone 6plus. And i use Kakaotalk app but it's doesn't want to work anymore with cellular Data. It works only when I have Wifi. I don't know how to fix this. I need some help guys :(  If u got some answers pls let me know
Photo of Khouloud

Khouloud

  • 100 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,744 Points 100k badge 2x thumb
Hello Khouloud.

Never share phone number on public forums. I don't think it has to do anything with Koodo that the app isn't working anymore? Have you accidentally closed data for that application?
Photo of Khouloud

Khouloud

  • 100 Points 100 badge 2x thumb
Oh okay, thank u for that !
no I didn't turn it off. Im really confused i don't know what to do
Photo of Mayumi

Mayumi, Mobile Master

  • 112,704 Points 100k badge 2x thumb
Can you use your data for anything else?
Does your talk,text still works?
Photo of Khouloud

Khouloud

  • 100 Points 100 badge 2x thumb
Yes everything is working expect this app ! And before it used to work but not anymore
Photo of Ivan

Ivan, Mobile Master

  • 96,382 Points 50k badge 2x thumb
I'd recommend uninstalling the app and then downloading it again from the App Store.
Photo of Khouloud

Khouloud

  • 100 Points 100 badge 2x thumb
I did it twice but no results
Photo of rikkster

rikkster, Mobile Master

  • 67,084 Points 50k badge 2x thumb
Try sending a message to the developer(s) of the app and see if they can come up with a solution.

help.notice@kakaocorp.com

This conversation is no longer open for comments or replies.