Someone locked my friend out of his phone. How does he get back on it?

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  • Updated 3 years ago
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Someone webt on my friends phone and locked him out of it. How can he get his phone unlocked?
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Justin White

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Justin,

Depending on the phone, after entering a incorrect password so many times it will allow you to reset the password by entering the username and password (to your google account).
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Justin White

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It is a Samsung Galaxy ace.
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Mathieu, Mobile Master

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Did you try entering anything a couple of times and resetting it?
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Justin White

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My friend can't remember what the email is that was used on that phone
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Spence

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Not much you can do then. :( You will likely have to do a factory reset. You will loose all your personal info from your phone, unless you backed it up somewhere.
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Ricky

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The most extreme solution would be a hard reset. It wipes the phone completely, however you will have access to the device again. I don't remember the exact procedure, but a quick google search with the model of the phone and adding "hard reset" should help you get that information.

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