So my phone was stolen about a month or so ago and I had it shut off we found it now and I would like to turn it back on

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rick thornton

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Posted 3 years ago

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Ahmad

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If the line was just suspended, then it can be un-suspended via self-serve. If it was cancelled then you need to activate a new line.
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rick thornton

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How could I re activate it ?
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Daniel, Employee

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Hi Rick, 

You can restore your line if you flagged your phone as stolen via the Self Serve. Just go to: Phone Services > Lost/Stolen Phone. 

If your line was cancelled, you can have it reactivated within 90 days by calling customer service at 1-866-995-6636.

Hope that helps. :)

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