So its the 20th of august. and my phone cant call anyone and barley text.

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  • Updated 3 years ago
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So its the 20th of august. and my phone cant call anyone. I cant text unless i wait 5 minutes for every message. I have service so whats going on koodo? 
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patrick bosma

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  • annoyed

Posted 3 years ago

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Chad Burr, Mobile Master

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When is the last time you restarted your device? What device do you have?
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patrick bosma

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htc m8 i restarted it and turned it off and on again.  it tells me can't send message.  will send when service is available.  i think 3 bars is service.
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Chad Burr, Mobile Master

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Oops sorry that's for Samsung

On HTC pull down the shade and tap the gear then tap magnifying glass. Type network operators
(Edited)
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patrick bosma

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if this is on the phone the notification shade don't show a magnifying glass
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Chad Burr, Mobile Master

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Pull down notification shade

Tap the gear on the upper right

Tap the words mobile data

Tap network operator

Tap search
(Edited)
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patrick bosma

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service is still cutting in and out.  
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Chad Burr, Mobile Master

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Do you have another phone you could try?
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Karine

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Hello Patrick! Is your service back to normal? Keep us posted! 
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patrick bosma

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Seems to be at the moment

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