Since 2 days ago, my text to Cuba are not arriving at all. In the past I always used +53 plus number and it works. The customer service told me to change to 01153 plus number, but still not working. What I should do?
011-53 and +53 are the same thing, the + is just more universal than the 011. More than likely it's an issue with cubacell, as they have a habit of not delivering messages to the final recipient once Koodo delivers to them.