SMS not delivered to Cuba. But delivery confirmation received

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  • Updated 4 years ago
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Since 2 days ago, my text to Cuba are not arriving at all. In the past I always used +53 plus number and it works. The customer service told me to change to 01153 plus number, but still not working. What I should do?
Photo of Ariel Fernández Cabañas

Posted 4 years ago

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Timo Tuokkola, Mobile Master

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011-53 and +53 are the same thing, the + is just more universal than the 011. More than likely it's an issue with cubacell, as they have a habit of not delivering messages to the final recipient once Koodo delivers to them.

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