SMS not getting thru

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  • Updated 4 years ago
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Hello, I have been texting overseas for about 6 months no problems. But last 2 months the texts are not getting thru, both sending and receiving. This is to same number as before nothing has changed. Please help.
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Josephine Yakoubov

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Posted 4 years ago

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Since it's both ways I'd recommend calling Koodo's Tech support line so they can determine where the problem is occuring (whether it's Koodo or the foreign carrier or somewhere in between). If possible, call from a line other than your cell at 1-866-995-6636 and choose option 6, that way they can perform the most effective troubleshooting.

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