I just got 2 phones yesterday. I received the email to register for online self help however everytime i click on the link to finish registration i get the error messages " error occurred during assisted registration" also with the message "no account is linked to this profile" How do i get registered is the link is not working for me to register? I can't view my bill without being registered and it obviously won't let me.
well no offense but i shouldn't have to call and have them register me. its the reason that you get an email with a registration link isn't it? Nothing about getting these phones has been easy at all. while the woman in the store was registering the phones koodo's system crashed. I had to stand in the store for almost 2 hours to get 2 phones registered and up and working. Does any of Koodo's sites work at all?
Sometimes things crash. From the looks of it there was an error setting up your account for self serve. But it is up to you if you want to call in to get it fix or continue without self serve. Even without registering for self serve you and your credit rating are still expected to pay your bills on time