Sim locked when phone was turned off . Need PUK code to unlock phone

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  • Updated 4 years ago
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Anthony C Lee

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Posted 5 years ago

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John Burke, Mobile Master

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For the PUK code you'll need to contact Koodo directly, not via the Community, unfortunately.
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Jules Jean

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well I can't contact koodo from my phone.
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Daniel Gunn

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Hi Jules,

This thread is over a year old, but in your case you will need to contact customer service from another phone at 1-866-995-6636, enter in your phone number and then press 0 a few times to speak with a rep. If you don't have access to another phone you can always call in by using Skype, or the Google dialer on Gmail if you have access to those services.

Hope that helps
(Edited)

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