sim card

  • 3
  • Question
  • Updated 3 years ago
  • Answered
i just went to activate my new phone and it says my sim card number is invalid what do i do now
Photo of Tania Beath

Tania Beath

  • 110 Points 100 badge 2x thumb

Posted 5 years ago

  • 3
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Is the SIM card brand new Tania? Also, are you sure it is (not) a prepaid SIM card - there is a difference in Koodo "plan" and "prepaid" SIM cards.
And lastly.... did you enter the number correctly (I know I never do the first 10 tries, lol!)
Photo of Tania Beath

Tania Beath

  • 110 Points 100 badge 2x thumb
Yes the sim card is brand new i do have a pre paid phone but i dont think the sim is like that but im not sure and yes i enter the in pin in right lol
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Aww I did the same last week Tania, bought a SIM card on eBay and it turned out to be a "normal" one, not Prepaid. The correct one should have "Prepaid" printed on it... anything else won't work :(
Photo of Tania Beath

Tania Beath

  • 110 Points 100 badge 2x thumb
thank u
Photo of onarock

onarock

  • 184 Points 100 badge 2x thumb
I am having this prob too....my 1st phone and not prepaid....help
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Where did you get your plan, onarock? Or did you get a plan yet?
Photo of onarock

onarock

  • 184 Points 100 badge 2x thumb
my plan is with koodo.....talk and text.....
Photo of onarock

onarock

  • 184 Points 100 badge 2x thumb
all is good now thanx, they no longer send the sim card ready to go...due to fraud and stuff...so u have to call to activate your phone....i wish they would state this in the instructions....sure would save people from frustration

thanx for your help sophia

k
Photo of billaccount

billaccount

  • 60 Points
Whats your mobile manufacturer and model ? Invalid sim message indicates that your phone is locked with your current network . Make sure that your phone accept other network mobile sim cards. If no, you need to unlock it from your servcie provider or from any of the online vendors like http://www.onlinegsmunlock.com/suppor... to unlock it . After unlocking your phone, you can use any other sim cards with it .
Photo of Rachelle Wiebe

Rachelle Wiebe

  • 110 Points 100 badge 2x thumb
I am having the same problem but mine is prepaid sim and put the number in correctly and still says invalid. Now what?
Photo of Angi Everett

Angi Everett

  • 80 Points 75 badge 2x thumb
Same problem for me as well. Card is prepaid, setting up with prepaid, typed in SIM card number five times keeps saying invalid.
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
See above?

onarock 1 year ago
all is good now thanx, they no longer send the sim card ready to go...due to fraud and stuff...so u have to call to activate your phone....i wish they would state this in the instructions....sure would save people from frustration

This conversation is no longer open for comments or replies.