Sim lost in USA- how to get a new one with same number

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  • Updated 2 years ago
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I lost my Sim in Detroit USA and need a new one. How can I get one here?
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Maria Minhas

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Posted 2 years ago

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Chad Burr, Mobile Master

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First log into self-serving report your phone as lost or stolen this will deactivate your sim card that way if someone finds it they can't use it until you do you'll be responsible for any charges that someone else may accumulate

When you get back to Canada visiting Koodo kiosk I know allow you to buy a Sim transfer your number to it and then report your phone is found
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Dennis, Mobile Master

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To add, you will be able to transfer your account and number to the new sim via self serve
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Goran, Mobile Master

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You can just go to a Koodo store to get one. Bestbuy should have them as well as Walmart I believe but I recall being told simple replacement for Sims are usually via Koodo stores. You can call ahead to ask. Also your number isn't linked to the Sim card so it's as easy as a replacement and you don't need to do anything to keep you number
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Koodo store in Canada only. Sometimes they appear on the Canadian site, not the US one.

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