Sim Lock with koodo carrier

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  • Updated 2 weeks ago
Hi, im from the philippines. My sister-in-law who live in Canada give me an iphone 5s but it was sim lock  with koodo carrier. . does any one here can help me regarding this unlocking thing so i can use the phone on my country..thanks you
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Johnjr Palog

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Posted 2 weeks ago

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Goran, Mobile Master

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Ask your sister in law to send a private message to Koodo via Facebook Messenger or DM via Twitter with the IMEI to request the unlock code.
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Johnjr Palog

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hi @Goran, I have with me the iphones is it possible that i will be the one sending the IMEI?  
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Johnjr Palog

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ah ok ..thanks @Goran.. 
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Goran, Mobile Master

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No problem! Otherwise yes you could just do it yourself.
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Dinh, Mobile Master

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I don't think you need a Koodo account to ask for unlock.

However, If your sister-in-law has an account then she could do it herself in selfserve https://www.koodomobile.com/help/unlocking-your-phone
(Edited)
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Dennis, Mobile Master

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You can find the imei number on your iPhone by going to Settings>About
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Mats

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@Johnjr. You shouldn't need an account with Koodo to get it unlocked. I don't have an account with Telus and they unlocked a phone for me through their live chat. They asked for an account number but I said I didn't have one and they just said ok.

Have your phones IMEI number handy and send a Facebook message to Koodo asking for it to be unlocked. They should do it for you.
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Johnjr Palog

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@ Goran and to everyone thanks for helping me out figuring my concern..it just worked..shout out to the guy named Karl from koodo who assist me and unlocked the phone  in just a hour..thank you ...I can now used the phone in my county...