SIM card USA

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  • Updated 7 months ago
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I am asking a question for friend who went to states.She put her Koodo account on hold.Bought a SIM card for states should she have unlocked her phone before going her phone is not working with package she obtained in states.She can make call within us but not outside
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Posted 7 months ago

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Dinh, Mobile Master

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I would suggest you ask her to reset network settings and see if it helps.

If the US SIM card worked in her phone, the phone was unlocked. The calling restriction (to outsideĀ  US) could be from the US plan that she had.
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Dennis, Mobile Master

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I believe the iphone needs to be unlocked first (and possibly needs to be plugged into itunes for that to work, but it may be possible OTA).

It really should have been done prior to the trip as it would be much easier.

Is she needs the phone unlocked, I recommend sending Koodo a private message via facebook or twitter