Sim card fee

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  • Updated 4 months ago
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Why is there a $15 sim card fee?  I feel this charge is excessive especially since the same tech is in every bank card, credit card, etc. and we aren't charged for those.  Honestly, it looks like a cheap piece of tech.  They should be free if you are buying a new phone or if you haven't switched sim cards for 2 years.  I can understand a fee for those who go running in for a new sim card every time they think their phone isn't working properly.  I am Koodo's biggest fan but this is one thing that bugs me.  Other companies, that I would never switch to, do not charge for a sim card for new phones etc.
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Dan Petryk

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Posted 5 months ago

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Mats

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You get a free sim card when you purchase a phone.
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Dan Petryk

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No, I bought a phone recently and they waived the fee only after I said I wasn't happy about it. No complaints about the service, nice staff, but Koodo wants their employees to charge every time.
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Mats

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Ok didnt know that and it certainly should be free when buying a phone in-store. Buying a phone online gets you a free sim.

I agree they should be free whether getting a phone or not when signing up for their service.
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Dinh, Mobile Master

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Fido/rogers/bell/virgin do charge "activation fee/connection fee" of $25 though. Koodo at least didn't do it but call it "SIM charge" of $15. If you are upgrading you could get a free SIM. In many other cases, they could waive the fee also.
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Allan, Mobile Master

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The only time it's free (online at least) is if you are upgrading your device.
If you are just signing up or adding a new line, then you will have to pay for the aim card.
(Edited)
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Goran, Mobile Master

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I think it's stupid but hey, money. Most other places in the world they're just plain free.
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Dan Petryk

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Whenever I go to the U.S. I get an AT&T account.  For $60 you get 25GB of data and unlimited 3G network after you are done that, no sim fees, no activation fees, no full moon fees etc.  I don't think we have enough competition in Canada.  Nobody competes on price.  Koodo is my favorite because they do give many extras that other companies don't such as shock free data.
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David, Mobile Master

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I had to pay $5 for an AT&T SIM last June, when setting up an account. May differ depending on what plan you are purchasing.
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Dan Petryk

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You must have went to a dealer. Corporate stores don't charge. Anyway, we can pick at the details but Canada has some of the highest cellphone rates in the world which is why these nickel nd dime charges bother me. At least Koodo offers several things the other phone companies don't.
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Dennis, Mobile Master

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How about you?  Was it a Koodo kiosk that tried to charge you for the sim or was it a dealer like Best Buy, etc
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Dan Petryk

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I was a Koodo store (not kiosk) at a mall. The staff are great there.  I just have a problem with charging for a sim card when we have some of the highest cell rates in the world.  We're being nickle and dimed to death.  Now that the deals have been taken off, look at the terrible plans.  This is not just Koodo, it's all companies.  Koodo is the best on service but everyone gives the same dismal standard plans.

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