Hi for some reason my bill is around $60 instead of the regular $40 and I cannot figure out or see why. The month before I had gone to the U.S. but I paid for the add on other then that I don't see why I am getting charge. Is there anywhere I can see why?
Did you take a look at your e-bill? It explains all the charges that make up your bill. Page 3 specifically. Log into self-serve and choose the "E-bill" tab and there will be an option to view a PDF of your bill.
No one here can access your account to tell you why
Or if you want, you can call Koodo at *611 from your Koodo phone and a rep can explain the charges