short code to 733455

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  • Updated 3 years ago
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I am unable to send short code reply to the following no - +1733455 belongs to YHMH Patient portal service. So unable to use the service for getting SMS alert for prescription refill reminder. When I reply YES, the Text is not sent back and it stays as "Sending". Could you please fix the issue at the earliest opportunity?
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King Natarajan

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Posted 3 years ago

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Mathieu, Mobile Master

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What phone are you using and what app are you using to send out the text messages?
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King Natarajan

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I am using Nexus 5 and using native SMS app / Hangout comes with lollipop.
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Mathieu, Mobile Master

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Take a look at this thread on the google forums:
https://productforums.google.com/forum/#!topic/hangouts/U17vrcu0i4k

Try checking your app permissions and clearing the cache for it. 
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Spence

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I think you need wifi or Data connection for Hangouts
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Mathieu, Mobile Master

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not if your using it for SMS. 
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Spence

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ok,  good to know
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King Natarajan

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Though I have data plan on my phone, Since Hangout being the native app for sending SMS, using it.
Its also interesting that SMS to 733455 is successful via Rogers & Fido.... Chatr faces the similar issue like Koodo.
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Paul Deschamps, Mobile Master

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Have you tried using a different Messenger app, check out Google's own Messenger app herehttps://play.google.com/store/apps/de...

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