I just signed up for a new plan with Koodo (coming from their parent company Telus) in February. One of the main reasons being the shock free data - pausing data once it was at the limit. I went to pay my first bill and upon logging in I saw that Koodo is now charging $70 extra in data!!!! I did not unpause or authorize more data. I received a text saying it was 100% and the next day 50% and then a 75%. It is like the messages are all over the place and not accurate. I tried emailing Koodo, however no one has responded and it has been 3 days. Not impressed as I feel like I am not getting what I signed up for!!! Please point me in the right direction of who can fix this.