Shock free data not being paused

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  • Updated 2 years ago
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My data is not being paused at 500 MB despite signing up for shock free data. It's my phone number ending in 33.
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Rob Sullivan

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Posted 2 years ago

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Ranjan, Official Rep

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Hi Robert, I've updated your notification preference to block and notify once you hit 100%. This means you will get a notification advising that you've maxed your allotted data usage and will have to approve an overage charge if you wish to continue.
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Melissa, Employee

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Hey Rob! No need to worry about the first 10 days of data usage as you can see the $0 charge next to your usage ;)! All the best!
(Edited)
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Rob Sullivan

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Thank you very much, I'm glad to hear there'll be no overage charges for the extra data use.

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