Shipping Status???

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  • Question
  • Updated 2 weeks ago
  • (Edited)
I ordered a new phone 10 days ago, and haven't heard anything from Koodo since the first email stating once approved I would receive another email with tracking info.  10 days and still no tracking email!!!  What is going on?
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Shantilla Cormier

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  • annoyed

Posted 2 weeks ago

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Mats

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Tracking emails are sent once the phone is shipped. What phone did you order?
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Dinh, Mobile Master

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@Shantilla: You could also put your order number here so if an agent pass by, he/she could check it for you.
Some phone models were  backorder as stated in their website.
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Shantilla Cormier

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Received it today! No tracking email was ever received.
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Dennis, Mobile Master

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Did you check your spam folder?