shipping my phone to koodo by purolator.

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  • Updated 3 years ago
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I am trying to ship my phone back to koodo by purolator. I have been instructed to put it in bubble wrap and then in the box provided. There was no box provided. What should i do?
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Kara Rivett

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Posted 3 years ago

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Ivan, Mobile Master

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You didn't receive any package from Koodo? It may be on its way.

How were you notified of the packing instructions? Email? Phone?

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Mathieu, Mobile Master

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When I had to send my phone to Koodo, they sent me a padded envelope with the purolator delivery slip and all I had to do was put my phone in this envelope and seal it. If you did not receive the packaging, I would contact Koodo and ask them about that.