So I ordered the LG G6 this past Sunday, and I received the Sound Bar yesterday. But so far I haven't received any confirmation emails regarding if the phone has shipped or not. Is it normal to have no emails from koodo thus far?
Did you receive the email giving you your order number? Usually it takes between 3-7 days for the phone to be shipped out and sometime emails aren't sent for whatever reason. You can contact the webstore with your order number and they can tell you where they're at with processing your phone.
Hi Jason - All items were shipped out together and the phone should have arrived with the sound bar. Going by the tracking info., I'm seeing that you picked up the soundbar at the post office, so the phone should also be there. Thinking maybe they missed the second item? I'd suggest trying the post office again and if you confirm it's indeed not there, we can investigate further. Let us know.