Shipping Confirmation Never Came?

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  • Updated 6 months ago
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Hi, 
So I ordered a new iphone and a plan online on Nov 27th as expected I got my confirmation email right away and was told that my shipping email would come with details on where my package was. What concerns me is that I have not received a shipping confirmation email and that my credit card has been charged for the MyTab portion of my bill. I was wondering if this is normal with koodo and I just have to be patient with my online order or if something is wrong on my end. 
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Sarah Pink

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  • Frustrated, Unsure

Posted 6 months ago

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David, Mobile Master

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There is still a backup of orders from Black (Bright) Friday and Cyber Monday. I suggest continued patience.

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