Severing Phones on My Account

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  • Updated 4 years ago
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Hi I am splitting from my partner and our phones are on the same bill (under my name). What is the process to get him his own account for his phone?
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Christine C

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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The account holder needs to call koodo and request a transfer of ownership. The second party then needs to call koodo within 10 days to complete a credit check and transfer the phone into their own name (assuming they qualify to do so).
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Christine C

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Thank you.
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Angelea Leaming

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Make sure your owing amount is $0 and then call into koodo and let them know the situation, and get your expartner to call in and complete or go into a koodo store and they will handle it for you.

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