Set up phone

  • 1
  • Question
  • Updated 2 years ago
Hey i just a LG K4 phone i live in Alberta Canada and i just set up my prepaid account and purchased the $35 plan and now idk what to do i have no number or network i can connect to wifi no problem but other than that nothing
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Matthew

  • 42 Points
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Posted 2 years ago

  • 1
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Chad Burr, Mobile Master

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Silly question but have you inserted the sim card and restarted your device?
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Matthew

  • 42 Points
Yep
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Chad Burr, Mobile Master

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Where in Alberta are you?
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Matthew

  • 42 Points
Cold Lake
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Chad Burr, Mobile Master

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Does your phone say No Service, No Sim, Unregistered SIM?

Are you sure you're not in airplane mode?
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Chad Burr, Mobile Master

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Did your phone start working?