service issues when contacting a particular number

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  • Updated 4 years ago
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when I call a particular number I cannot get through I just get loud beeping but can contact the number on other phones and had the same issue with my older physical phone but with the same number. this of course then is a service issue but I don't know how to contact Koodo for service issues.
how can be service issues be Resolved?
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Cliff Wagar

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Posted 4 years ago

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Zaphod Beeblebrox

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It's possible that person has your cell number blocked for whatever reason.
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Cliff Wagar

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It is my parents number and they do not have a call block option. I am able to contact it from my land line and from my wife's Koodo phone. My previous phone was an inexpensive one so I thought it might be the problem but it happens with my new phone as well with the same number.
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Moto G

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Cliff. Did you contact the Koodo Tech Department ?
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Cliff Wagar

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I was unable to find the tech support number on the site. If you have it I would certainly use it.
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Moto G

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I live in Ontario and the number I use is. 1 866 995-6636. Hope this helps.
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Mayumi, Mobile Master

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Or *611 from your Koodo phone option 6 for tec support
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Cliff Wagar

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The issue hasbeing escalated with tech support, it should be resolved within 72 hours. I'll let you know what happens
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Moto G

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Great hope it works for you

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