service but cant call?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

my phone cant send or receive calls or texts the last two days even though it says there is service
Photo of Erin Drijber

Erin Drijber

  • 120 Points 100 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,220 Points 100k badge 2x thumb
while the phone is on try pulling out the Battery and SIM Card for a minute or so then replace them & try the phone again.
Photo of Yannick

Yannick

  • 44,018 Points 20k badge 2x thumb
Hi Erin, if Kid Android's suggestion doesn't work, you should contact our technical assistance. We can be reached at 1-866-995-6636 from a landline, option #6. A rep will have a look into it :)

This conversation is no longer open for comments or replies.