Service is appearing on my phone but it is unable to do any outgoing texts or phone calls; incoming is not working either

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  • Updated 6 months ago
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Hira Anjum

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Posted 6 months ago

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David, Mobile Master

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Is this a new phone or account? Did you port a number from another carrier? Has this phone and account worked in the past?
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Hira Anjum

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It has been working for over half a year; I updated my billing information and after that it started to not work
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Sophia, Mobile Master

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What does your self service say (does it mention your prepaid plan is active or expired?)