Service centre phone number

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  • Question
  • Updated 3 weeks ago
  • Answered
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Jen Jones

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Posted 3 weeks ago

  • 3
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Allan, Mobile Master

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Could you provide some more detail on what you need help with?
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Jen Jones

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I need a customer service phone number I can call
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Dennis, Mobile Master

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What questions do you have for them?

Maybe we can help you here as we are able to assist with multiple issues.

Sometimes hold time can be extremely long when calling in and an answer via the community can be much faster
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Dial 1-866-99-KOODO (1-866-995-6636).

Hours of operation (local time):

AB, BC, MB, ON, QC, and SK

  • Monday − Friday: 9am - 9pm (local time)
  • Saturday & Sunday: 9am - 7pm (local time)


  • Monday − Friday: 10am - 10pm (local time)
  • Saturday & Sunday: 10am - 8pm (local time)
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Dinh, Mobile Master

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@Jen: You had an iPhone? if you are having hardware issues, it would be best to contact Apple directly. I would check in with an Apple store nearby.
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Bernard, Official Rep

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@Jen, if your question is related to billing you will have to set up an online account to access it. Looking at your account you haven't had one in about a year.