Seperate accounts through online self-serve link

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  • Updated 4 years ago
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I have a phone for my boyfriend under my account. I need to seperate them so we have our own accounts. I was told by Koodo Customer Service I can do this online to save the $25 fee.
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Posted 4 years ago

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Jonathan I, Mobile Master

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No, you can't. I don't know why they told you that. There's no other way to do a ToR other than by phone. The list of things you can do for maintenance on Self Serve is good but not creating new accounts.