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  • Updated 9 months ago
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Suspended my phone last month and just received my bill with data charge??? My account shows that the phone is suspended?? what is up??
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Elaine Litke

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Posted 9 months ago

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Robert, Mobile Master

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Hello Elaine,

If you suspend your phone you still need to pay for what you have used so far. Doesn't it make sense?
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Jan Hope

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Unless before suspension your account was clear and use of data occurred during the suspension which is unlikely to happen.
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Bernard, Official Rep

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Elaine, there are no extra charges on your bill. As per Robert above, lost/stolen suspension still requires to pay for your plan. That's exactly what those charges are.