Sending and Receiving Pictures

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  • Question
  • Updated 4 years ago
  • Answered
For the past few months now I have not been able to send or accept texted pictures. My plan includes it, so I am not sure what the problem is?
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jill.y

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Posted 4 years ago

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Jonathan I, Mobile Master

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You need data enabled to use MMS.
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Sophia, Mobile Master

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A few MONTHS??? Yikes you should have said earlier, Jill.

Did you request a data block or did you switch off data? That is usually the no 1 reason why MMS doesn't work... if not, we'll continue the troubleshoot :D

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